americangirl.com is where to get your American Girl Dolls and to learn about the adventures you can have with them!
Mimi, I'm barely nine but I know all about this, McAveler. They can buy new American Girl Dolls in several ways--at americangirl.com or at retail locations in New York, Atlanta, Chicago, Dallas, or Los Angeles. Also at American Girl Boutiques. There are four boutiques--at North Point Mall in Alpharetta, Georgia, in Galleria Dallas Mall in Dallas, Texas, in Natick Collection in Natick, Massachusetts, and at the Mall of America in Bloomington, Minnesota. Another store is planned for the Park Meadows Mall in Lone Tree, Colorado, south of Denver.
Yes, it's simple! They have a 100% guarantee on all American Girl merchandise. If you are not happy with your purchase, you can return it to any of the retail sites for exchange, credit, or refund. Or you can do it by mail by following the instructions on the back of the packing slip that came with your order or by filling out this return form and sending it with your returned item.
Our mom and I go there all the time to get craft ideas! American Girl is located in the Outlet Shoppes in Oshkosh at 3001 South Washburn Street.
Well, McAveler, you know me. I'm not much on cleaning my room. But I love to keep my dolls looking their best. For cleaning my doll’s vinyl parts, I make a paste of baking soda and water. I put on the paste with a circular motion, carefully rinse the vinyl, then I dry it with a towel. I'm careful not to get the doll’s body wet. McAveler, here's two more secret tidbits for our friends only. First, American Girl says for very dirty vinyl and other stains, call their Customer Service at 1-800-845-0005 for suggestions. Second, the doll’s hair is a wig. It isn't rooted. Don't wash and condition the doll's hair. The best way to remove tangles is to spritz the doll's hair with COLD water and use a wire wig brush to slowly work out the knots (working from the bottom up). DO NOT USE A BLOW DRYER OR HEAT OF ANY KIND. Kirsten and Molly’s hair wigs may be tightly braided while damp, and Samantha's hair can be set on rollers while damp (not wet). AIR DRY ONLY FOR ALL DOLLS. Mimi, what happens We do the same with her as we would do with you, McAveler. We send her to the hospital! Here's another secret tidbit for our friends. Here's how to admit an American Girl doll to the hospital! American Girl dolls are sturdy friends who can go anywhere. But accidents—like little brothers, cats--like that cat Snowball that lives next door, and big dogs (not like Chico Chihuahua)—-do happen. You can help your American Girl doll get better by simply following these steps: 1. Complete the Doll Hospital admittance form.
3. You can also choose to have her ears pierced during her stay at the americangirl.com hospital. Just complete the doll ear-piercing form in addition to the admittance form.
* 18” American Girl dolls return with a hospital gown, an ID bracelet, a Certificate of Good Health, and a band-aid sticker * Bitty Baby and Bitty Twins return with a hospital gown and hat, a Certificate of Good Health, and a band-aid sticker Wow, Mimi, it almost makes me want to go to the americangirl.com hospital myself, jokes McAveler. But what it really makes me is hungry! Say, how about we go to Fluky's and get a real Chicago Style hotdog?
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americangirl.com is a good place to start looking for your very own new American Girl Doll.
Mimi, can someone return or exchange something they bought from American Girl?
